The JenNeil Music Studio bases its attendance and payment structure on actual lesson dates.
Lesson cancellations must be made within 24 hours or you will still be charged for the lesson with no make up. We are always understanding of emergency situations. If you cancel before the 24 hours or an emergency arises, we will credit the next lesson date.
If we have to cancel lessons due to conflict, weather, illness, etc. we will notify students/families as soon as possible and always credit to the next lesson date.
You can contact us via phone, text, or email. We will notify families and students the same way with the information you provided at registration. Please be sure to always update any of your contact information!
Lessons will begin promptly on the agreed time. Students should report ten (5) minutes prior to their lesson start time.
All lessons will be held at our studios.